This problem can occur if there is a missing value in the registry when Setup is run for AdminToolsRole. The missing registry value is as follows:
Path: HKEY_LOCAL_MACHINE\Software\Microsoft\ExchangeServer\v14\Admin Tools
Value: ConfiguredVersion
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Microsoft regularly releases software updates to address specific problems. If Microsoft releases a software update to resolve this problem, this article will be updated with additional information.