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When you install Service Pack 5 or later for Microsoft Dynamics GP 10.0, the error "You must install the Microsoft Visual C++ 2005 Redistributable Components before you can update Microsoft Dynamics GP" appears.


Symptoms

When you install service pack 5 or later for Microsoft Dynamics GP 10.0, the error "You must install the Microsoft Visual C++ 2005 Redistributable Components before you can update Microsoft Dynamics GP" appears.

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Cause

Beginning with service pack 5, there is a new pre-requisite for every hotfix, service pack and compliance update for Microsoft Dynamics GP 10.0. The pre-requisite is an update for the Microsoft Visual C++ 2005 Runtime Library. This pre-requisite is bundled with the .MSP file and is delievered in an .EXE file. Moving forward all hotfixes, service packs and compliance update for Microsoft Dynamics GP 10.0 will be an .EXE file.

If the pre-requisite for Microsoft Visual C++ 2005 Runtime Library is not installed on the workstation, the error will appear if trying to install a service pack, hotfix, or compliance update by double-clicking the .MSP file.

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Resolution

Download the .EXE file for the service pack, hotfix or compliance update. The .EXE file includes the required pre-requisite for the Microsoft Visual C++ 2005 Runtime Library.

Use one of the links below to download the latest service pack, hotfix or compliance update for Microsoft Dynamics GP 10.0.

Customers
https://mbs.microsoft.com/customersource/downloads/servicepacks/mdgp10_patchreleases.htm?printpage=false
Partners
https://mbs.microsoft.com/partnersource/downloads/servicepack/mdgp10_patchreleases.htm?printpage=false

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More Information

For more information about the new service pack, hotfix and compliance update process for Microsoft Dynamics GP 10.0, please refer to the Frequently Asked Questions page below:

https://mbs.microsoft.com/customersource/downloads/servicepacks/MDGP10_FAQNewPatchProcess

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2387366
Revision : 1
Created on : 1/7/2017
Published on : 8/5/2011
Exists online : False
Views : 105