Files remain encrypted after you copy the files from an encrypted folder to a WebDAV share if the files are copied by using a computer that is running Windows 7 or Windows Server 2008 R2

A hotfix is available to resolve this issue. To apply this hotfix, you have to change the registry. For more information, see the "Registry Information" section.

After you apply this hotfix, the following changes are made: 

• When you copy an encrypted file to a WebDAV share folder that is not encrypted, the encryption on the file is removed. Additionally, you receive a warning message and an option to cancel the file copy operation. 
• The Advanced tab on the Properties page of a file or folder in a WebDAV share folder is hidden. Therefore, you cannot encrypt the file or folder. 
  
  Note This change only applies to WebDAV share locations
• When you copy an encrypted file to an encrypted folder that is located on the WebDAV share folder, the file remains encrypted. Additionally, the encryption remains when you overwrite an existing encrypted file on the WebDAV share folder.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows Server 2008 R2.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

To apply this hotfix, follow these steps: 

1. Click Start, type Regedit.exe in the Search Programs and files field, and then press ENTER.
2. Locate and then click the following registry subkey:
   
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MRxDAV\Parameters
3. On the Edit menu, point to New, and then click DWORD Value.
   
4. Type DisableEFSOnWebDav to name the entry, and then press ENTER.
5. On the Edit menu, click Modify, type 1, and then click OK.
   
6. Exit Registry Editor.
   

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes

Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

• The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2