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  2. You cannot connect to an Exchange Server 2010 mailbox by using a MAPI application when a Mailbox server and a Client Access server are installed on different computers

You cannot connect to an Exchange Server 2010 mailbox by using a MAPI application when a Mailbox server and a Client Access server are installed on different computers

View products that this article applies to.

Symptoms

Consider the following scenario:
  • In a Microsoft Exchange Server 2010 environment, you have a Mailbox server and a Client Access server that are installed on different computers.
  • You have a mailbox that is located in a recovery database on the Mailbox server.
  • You try to connect to the mailbox by using a MAPI application, such as MFCMAPI.
In this scenario, you receive the following error message:

MAPI_E_FAILONEPROVIDER.

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Resolution

To resolve this issue, install the following update rollup: 
2425179 Description of Update Rollup 2 for Exchange Server 2010 Service Pack 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbhotfixrollup, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 2385194
Revision : 1
Created on : 1/7/2017
Published on : 12/14/2010
Exists online : False
Views : 296