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The "Import/Link Data on an FTP or HTTP Server" Help topic is not correct in Access 2000, Access 2002, Access 2003 and Access 2007


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Symptoms

In Microsoft Access 2000, Microsoft Access 2002, Microsoft Office Access 2003, and Microsoft Office Access 2007, the Help topic "Import or link (read-only) data on an FTP or HTTP Internet Server" incorrectly states that you can import or link data from a remote HTTP server.

If you try to follow the steps in the Help topic to import or link data from a remote FTP or HTTP server, you receive one of the following error messages:
Either the Internet is very slow or there is some problem in the replication manager setup on the internet server machine
-or-
Invalid internet address
-or-
Internet login failure
After you click OK to close the first error message, you see a second error message:
The wizard is unable to access information in the file <internet address>. Please check that the file exists and is in the correct format.

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Cause

This problem occurs because Access 2000, Access 2002, Access 2003 and Access 2007 do not support importing or linking data from a remote FTP or HTTP server.

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Resolution

Save the file or HTML page to your hard disk or Intranet site, and then import or link the file from there.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB237590, kbpending, kbdocerr, kbbug

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Article Info
Article ID : 237590
Revision : 5
Created on : 1/24/2007
Published on : 1/24/2007
Exists online : False
Views : 438