Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

A compatibility problem exists between the Quero Toolbar and Internet Explorer 8


Symptoms

You see a dialog window after you open Internet Explorer which states that your installed version of the Quero Toolbar is not compatible with Internet Explorer 8. 


↑ Back to the top


Cause

The Quero Toolbar is an add-on for Internet Explorer. Your version of the Quero Toolbar is incompatible with Internet Explorer 8.


↑ Back to the top


Resolution

To resolve this issue, use one of the following methods:


Method 1: Update your software

Download the new version of the add-on that will work with Internet Explorer 8. To do this, visit the following Web site:
http://www.quero.at/

 

Method 2: Disable the add-on

To do this, follow these steps:
1. Close all Internet Explorer windows.
2. Open a new Internet Explorer window.
3. When you see the message that states “Manage add-ons” for the Quero Toolbar, Click Always open Internet Explorer without this add-on. The add-on will not be loaded again, and Internet Explorer 8 will work without any issues.


When you click Always open Internet Explorer without this add-on, the add-on is disabled and is not loaded when you start Internet Explorer.


Method 3: Keep using the add-on

To do this, follow these steps:
1. Close all Internet Explorer windows.
2. Open a new Internet Explorer window.
3. When you see the message that states “Manage add-ons” for the Quero Toolbar, Click Keep using this add-on anyway.


When you click Keep using this add-on anyway, the add-on is enabled when using Internet Explorer.

↑ Back to the top


Keywords: kb

↑ Back to the top

Article Info
Article ID : 2321227
Revision : 1
Created on : 1/7/2017
Published on : 8/6/2010
Exists online : False
Views : 131