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A compatibility problem exists between the Orange Toolbar and Internet Explorer 8


View products that this article applies to.

Symptoms

You see a dialog window after you open Internet Explorer which states that your installed version of the Orange Toolbar is not compatible with Internet Explorer 8.

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Cause

The Orange Toolbar is an add-on for Internet Explorer. Your version of the Orange Toolbar is incompatible with Internet Explorer 8.

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Resolution

To resolve this issue manually, follow these steps:

  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you see the message that states “Manage add-ons” for the Orange Toolbar, click Always open Internet Explorer without this add-on.

The add-on will be disabled and will not be loaded again when you start Internet Explorer.

Video: How to disable an add-on in Internet Explorer

[Asset 4344201]

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Keywords: kbmsifixme, kbfixme, kbvideocontent, kb

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Article Info
Article ID : 2321185
Revision : 6
Created on : 7/11/2018
Published on : 7/11/2018
Exists online : False
Views : 223