Errors inserting attachments using Outlook Web Access

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This article was previously published under Q230594

Symptoms

If you attempt to insert an attachment in a message by using the Outlook Web Access client, you may receive one of the following error messages:

HTTP Error 405
Method Not Allowed

The method specified in the Request Line is not allowed for the resource identified by the request. Please ensure that you have the proper MIME type set up for the resource you are requesting.

Please contact the server's administrator if this problem persists.

-or-

HTTP Error 403
403.1 Forbidden: Execute Access Forbidden
This error can be caused if you try to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed.

Please contact the Web server's administrator if the problem persists.

-or-

HTTP Error 405
Resource not allowed
Internet Information Services

If the Exchange Server computer is running the RTM build or Service Pack 1, this error may not occur. The following error message may occur instead:

Error 'ASP 0115'
Unexpected error

/vroot/page

A trappable error occurred in an external object. The script cannot continue running.

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Cause

The permissions for the Exchange Server virtual directory in the Internet Service Manager have been changed to something other than Execute (including script).

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Resolution

To resolve these errors, change the permissions on the Exchange Server virtual directory back to Execute (including script) by performing the following steps:

Open the Internet Service Manager.
Open the tree for the Internet Information Server.
Open the tree for the default Web site.
Right-click the entry for Exchange, and click Properties from the shortcut menu.
On the Virtual Directory tab, click Scripts and Executables in the Execute Permissions list.

Note In Microsoft Internet Information Services (IIS) 4.0, click Execute (including script).

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