Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Excel 2010 slow to save to network with re-mapped My Documents folder


View products that this article applies to.

Symptoms

On a Windows 7 or Windows 2008 Server R2 machine,�you may notice a significant delay saving your Excel 2010 documents into�a My Documents (or subfolder like My Pictures) that has been re-mapped to a network location by a group policy. The behavior does not occur every time you save the document.

↑ Back to the top


Cause

This problem is caused by�a network driver on Windows 7 and Windows 2008 R2 machines

↑ Back to the top


Resolution

To resolve this issue, download the�hotfix to update the network driver�from KB Article 981711 (http://support.microsoft.com/kb/981711). This hotfix was created to address a different problem that you may not be experiencing.

↑ Back to the top


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

↑ Back to the top


Keywords: KB2292752

↑ Back to the top

Article Info
Article ID : 2292752
Revision : 2
Created on : 8/3/2010
Published on : 8/3/2010
Exists online : False
Views : 364