How to obtain the Microsoft Dynamics NAV hotfix or update files
After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.
The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the
File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.
If you click
Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.
If you click
Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.
If you click
Cancel, the download process stops.
How to install a Microsoft Dynamics NAV hotfix or an update file
The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, replace the following file in the Application Handler folder.
| File name | File version | File size | Date | Time | Platform |
|---|
| Nsapphandler.dll | 6.0.31724.0 | 87,976 | 30-Sep-2010 | 15:59 | x86 |
To replace the existing Microsoft Dynamics NAV files, follow these steps:
- Locate the following Application Handler folder: C:\Program Files\Common Files\Microsoft Dynamics NAV \Application Handler.
- Copy the files that you downloaded
- Paste the files that you downloaded into the Application Handler folder.
- Click Yes to overwrite the files in the directory.
Prerequisites
You must have Microsoft Dynamics NAV 2009 Service Pack 1 installed to apply this hotfix.