The Visual Studio 2010 development environment crashes when you close the development environment

View products that this article applies to.

Symptoms

Consider the following scenario:

In the Microsoft Visual Studio 2010 development environment, you work on an application.
You install a third-party Visual Studio extension, such as DevExpress Visual Studio Productivity Tools, in the development environment.
You close the Visual Studio 2010 development environment.

In this scenario, the application may crash when you try to close the application by closing the development environment. Then, you receive a Dr. Watson error that contains the following information:

Event Name: CLR20r3
Application Name: devenv.exe
Application Version: <10.0.30319.1 - 10.0.65535.9999>
Exception Code: rxoejih3rskjez4xxwpxudkcppwjodng

Note To check Dr. Watson error information, follow these steps:

Click Start, and then type problem reports in the Search box.
If the computer is running Windows Vista, click View problem history. If the computer is running Windows 7, click View all problem reports.
In the Problem Reports and Solutions window, double-click the specific problem that you encounter.
View the information in the Problem signature section.

Note The methods that are described in this article apply to Windows Vista and to Windows 7. Check online for methods that apply to other operating systems.

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Cause

This problem can occur when you install a third-party extension that incorrectly tries to access the user interface of the development environment after the Visual Studio services were released. Older versions of the DevExpress Visual Studio Productivity Tools can cause this issue.

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Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=support

Download information

To download this hotfix from the MSDN Code Gallery, visit the following Microsoft website:

http://code.msdn.microsoft.com/KB2275326

Note The MSDN Code Gallery displays the languages for which the hotfix is available. If you do not see your language listed, it is because the Code Gallery resource page is not available for that language.

Additionally, you can download this hotfix rollup from the following Microsoft Connect website:

Visual Studio and the .NET Framework: KB2275326

After you install the hotfix, you should install the latest version of the third-party Visual Studio extension. To install the latest version of the DevExpress extension, visit the following website:

Visual Studio Productivity Tools

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Prerequisites

There are no prerequisites for installing this hotfix package.

Restart requirement

You do not have to restart the computer after you apply this hotfix package.

Hotfix replacement information

This hotfix package does not replace a previously released hotfix package.

File information

The English (United States) version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name	File version	File size	Date	Time	Platform
Microsoft.visualstudio.shell.10.0.dll	10.0.30319.341	995,712	30-Jul-2010	06:17	x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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