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The document type of "Payment" is unexpectedly used also for posting refund to customers through the EB payment journal in the Belgian Version of Microsoft Dynamics NAV


View products that this article applies to.

This article applies to Microsoft Dynamics NAV for the following countries and language locales.
  • Belgium (French) (fr-be)
  • Belgium (Dutch) (nl-be)

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Symptoms

Assume that you filled an EB payment journal with refunds toward customers in the Belgian Version of Microsoft Dynamics NAV 5.0 with Service Pack 1 (SP1). When you create the file (either Domestic payment or International payment) through the EB payment journal by selecting the Post General Journal Lines check box and then choose to post the general journal lins, all postings on the receivables accounts are created with the document type of Refund in general ledger entries. However, the global counter posting on the transfer account or the summarized posting is created with the document type of Payment unexpectedly. The document type for the global counter posting or the summarized posting should also be Refund.

This problem also occurs in the Belgian Version of Microsoft Dynamics NAV 2009 SP1.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
  • The Modify permission for the object that you will be changing.
  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.


Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To install this hotfix, change the code in the following objects:
  • The File Domestic Payments report (2000001)
  • The File International Payments report (2000002)
For the File Domestic Payments report (2000001), follow these steps:
  1. Add a new global variable as follows:
    • Name: GeneratedFromCustomer
    • DataType: Boolean
  2. Change the code in the Posting - OnPreDataItem trigger as follows:
    Existing code
    ...
    MODIFY(TRUE);
    UNTIL NEXT = 0;
    END;
    END;
    SetGenJnlLine(TempPaymJnlLine);

    Replacement code

    MODIFY(TRUE);
    UNTIL NEXT = 0;
    END;
    IF "Account Type" = "Account Type"::Customer THEN
    GeneratedFromCustomer := TRUE;
    END;
    SetGenJnlLine(TempPaymJnlLine);

  3. Change the code in the SetGenJnlLine function as follows:
    Existing code

    AppliesToID := PaymentJnlLine."Applies-to ID";
    // per line always positive
    IF (PaymentJnlLine."Account Type" = 0) OR
    (PaymentJnlLine."Account Type" = PaymentJnlLine."Account Type"::Vendor) AND
    ((PaymentJnlLine.Amount > 0) OR (PostPaymentRecord))
    THEN

    Replacement code

    AppliesToID := PaymentJnlLine."Applies-to ID";
    // per line always positive
    IF ((PaymentJnlLine."Account Type" = 0) AND NOT GeneratedFromCustomer) OR
    (PaymentJnlLine."Account Type" = PaymentJnlLine."Account Type"::Vendor) AND
    ((PaymentJnlLine.Amount > 0) OR (PostPaymentRecord))
    THEN

For the File International Payments report (2000002), follow these steps:
  1. Add a new global variable as follows:
    • Name: GeneratedFromCustomer
    • DataType: Boolean
  2. Change the code in the Posting - OnPreDataItem trigger as follows:
    Existing code

    MODIFY(TRUE);
    UNTIL NEXT = 0;
    END;
    END;
    SetGenJnlLine(TempPaymJnlLine);

    Replacement code

    MODIFY(TRUE);
    UNTIL NEXT = 0;
    END;
    IF "Account Type" = "Account Type"::Customer THEN
    GeneratedFromCustomer := TRUE;
    END;
    SetGenJnlLine(TempPaymJnlLine);

  3. Change the code in the SetGenJnlLine function as follows:
    Existing code

    AppliesToID := PaymentJnlLine."Applies-to ID";
    // per betalingslijn geeft altijd een positief (totaal)bedrag
    IF (PaymentJnlLine."Account Type" = 0) OR
    (PaymentJnlLine."Account Type" = PaymentJnlLine."Account Type"::Vendor) AND
    ((PaymentJnlLine.Amount > 0) OR (PostPaymentRecord))
    THEN

    Replacement code

    AppliesToID := PaymentJnlLine."Applies-to ID";
    // per betalingslijn geeft altijd een positief (totaal)bedrag
    IF ((PaymentJnlLine."Account Type" = 0) AND NOT GeneratedFromCustomer) OR
    (PaymentJnlLine."Account Type" = PaymentJnlLine."Account Type"::Vendor) AND
    ((PaymentJnlLine.Amount > 0) OR (PostPaymentRecord))
    THEN

Prerequisites

You must have the Belgian Version of Microsoft Dynamics NAV 5.0 SP1 or the Belgian Version of Microsoft Dynamics NAV 2009 SP1 installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbnotautohotfix, kbsurveynew, kbnoloc, kbmbsquickpub, kbqfe, kbmbsmigrate, kbmbspartner, kb, kbmbscodefix

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Article Info
Article ID : 2270129
Revision : 2
Created on : 9/26/2018
Published on : 9/26/2018
Exists online : False
Views : 289