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Hours that are posted from a Microsoft Dynamics SL timecard do not update a project correctly in Microsoft Project Professional

Symptoms

Consider the following scenario in Project Connector in Microsoft Dynamics SL:

  • In the Project Maintenance (PA.PRJ.00) screen, you create a new project. Then, you click to select the Microsoft Project check box to integrate the project with Microsoft Project Server.
  • You open the new project in Microsoft Project Professional.
  • You add more than one resource to the project in Microsoft Project Server. These resources are Microsoft Dynamics SL employees that have been integrated into Microsoft Project Server.
  • In the Std Task Form view on the project, you modify the resource assignments in Microsoft Project Professional.
  • In Microsoft Dynamics SL, you post time cards to the project for the employee resources that are assigned.
When you do this, you notice one or more of the following symptoms:
  • The hours that are posted from the timecard do not update the project for the employee resources in Microsoft Project Professional.
  • The hours that are posted from the timecard are duplicated for the employee resources in Microsoft Project Professional.
Additionally, if you review the PJPENTEMXREFMSP table, you notice duplicated Assignment ID GUIDs in the Assignment_MSPID field.


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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed filesDateFile version
Microsoft.Dynamics.SL.MSP.IntegrationService.exe15-Jun 20107.03.40611.00

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue numbers 21259 and 21686.


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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbbug, kb, kbtshoot, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2258701
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 100