This article describes the information that may be collected from a computer when you run the Setup - Windows XP, Server 2003, Vista and Server 2008�Microsoft Support Diagnostic Tool manifest.
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Information that is collectedEvent logs - generalCollapse this tableExpand this table
Description | File name |
Event log � Application� � text, csv, and evtx formats | {Computername}_evt_Application.* |
Event log � System � text, csv, and evtx formats | {Computername}_evt_System.* |
Event logs � Other | {Computername}_evt_*.* |
File version informationCollapse this tableExpand this table
Description | File name |
File version information from %windir%\cluster\*.* | {Computername}_sym_Cluster.* |
File version information from %windir%\system32\*.dll | {Computername}_sym_System32_dll.* |
File version information from %windir%\system32\*.exe | {Computername}_sym_System32_exe.* |
File version information from %windir%\system32\*.sys | {Computername}_sym_System32_sys.* |
File version information from %windir%\system32\drivers folder | {Computername}_sym_Drivers.* |
File version information from %windir%\system32\drivers\*.* | {Computername}_sym_SysWOW64_sys.* |
File version information from {Program Files (x86}}\*.sys | {Computername}_sym_ProgramFilesx86_sys.* |
File version information from {Program Files}\*.sys | {Computername}_sym_ProgramFiles_sys.* |
File version information from {Program Files}\Microsoft iSNS Server\*.* and %windir%\system32\iscsi*.* | {Computername}_sym_MS_Iscsi.* |
File version information from all drivers currently running on computer | {Computername}_sym_RunningDrivers.* |
File version information from all processes currently running on computer | {Computername}_sym_Process.* |
File version information from print spooler folder %windir%\system32\Spool\*.* | {Computername}_sym_PrintSpooler.* |
File version information from Windows\Cluster | {Computername}_sym_Cluster.* |
Device and driversCollapse this tableExpand this table
Description | File name |
Devices and connection information that is generated by Devcon utility | {Computername}_Devcon.log |
Minifilter drivers enumeration by using Fltmc.exe utility | {Computername}_Fltmc.TXT |
MS-DOS device names by using Dosdev utility | {Computername}_DosDev.txt |
Output from Driver Verifier Manager (Verifier.exe) utility | {Computername}_Verifier.txt |
Upper and lower filters information by using Fltrfind.exe utility | {Computername}_FltrFind.txt |
Information about driver signature by using Driverquery.exe | {Computername}_SignedDrivers.txt |
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Storage and disk informationCollapse this tableExpand this table
Description | File name |
Fibre Channel Information Tool information that is collected by FCInfo utility | {Computername}_fcinfo.txt |
Information from computer disk sectors that is generated by SecInspect.exe utility | {Computername}_Secinspect.txt |
iSCSI-related information that is generated by Iscsicli.exe utility | {Computername}_iSCSIInfo.txt |
Parsing of storage-related event logs (events 6, 7, 9, 11, 15, 50, 51, 57, and 389) on System log by using Evparse.exe utility | {Computername}_StorageEventLogs.htm |
Fibre Channel Information tool (fcinfo) output to obtain SAN resources and configuration information | {Computername}_FCInfo.txt |
Dispart SAN policy information | {Computername}_DiskpartSANPolicy.TXT |
Memory dump files and related informationCollapse this tableExpand this table
Description | File name |
Information about computer memory dump files, user memory dump files, and memory dump configuration | {Computername}_DumpReport.* |
Compressed version of mini-machine memory dump files that are located at %windir%\minidumps | {Computername}_dmp_*.cab |
Windows Error Reporting mini-dump files that were generated in past 30 days | {Computername}_dmp_*.cab |
Hotfixes and updatesCollapse this tableExpand this table
Description | File name |
Installed updates and hotfixes | {Computername}_Hotfixes.* |
VirtualizationCollapse this tableExpand this table
Description | File name |
Basic information about machine virtual environment | {Computername}_Virtualization.* |
Networking informationCollapse this tableExpand this table
Description | File name |
Basic IP networking configuration information, such as TCP/IP registry key, ipconfig, netstat, nbtstat, and netsh output | {Computername}_TcpIp-Info.txt |
Basic SMB configuration information based on output of Net.exe utility | {Computername}_SMB-Info.txt |
Information about TCP Offload from the registry and netsh | {Computername}_TCPIP-Info-Offload.TXT |
Networking Setup information about attempts to join domains | {Computername}_netsetup.log |
Network Diagnostic tool (Netdiag.exe) output | {Computername}_netdiag.txt |
Printers and print driversCollapse this tableExpand this table
Description | File name |
Printers and print driver information, including drivers, print monitors, print processors | {Computername}_PrintInfo.* |
Registry keysCollapse this tableExpand this table
Description | File name |
HKLM\Software\Microsoft\Windows NT\CurrentVersion
HKLM\Software\Microsoft\Windows\CurrentVersion | {Computername}_reg_CurrentVersion.TXT |
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall | {Computername}_reg_Uninstall.TXT |
HKLM\SYSTEM\CurrentControlSet\Control\ProductOptions | {Computername}_reg_ProductOptions.TXT |
HKLM\System\MountedDevices | {Computername}_reg_MountedDevices.* |
HKLM\System\CurrentControlSet\Control\CrashControl
HKLM\System\CurrentControlSet\Control\Session Manager
HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management
HKLM\Software\Microsoft\Windows NT\CurrentVersion\AeDebug
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
HKLM\Software\Microsoft\Windows\Windows Error Reporting
HKLM\Software\Policies\Microsoft\Windows\Windows Error Reporting | {Computername}_reg_Recovery.TXT |
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
HKCU\Software\Microsoft\Windows\CurrentVersion\Runonce
HKCU\Software\Microsoft\Windows\CurrentVersion\RunonceEx
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
HKLM\ Software\Microsoft\Windows\CurrentVersion\Run
HKLM\Software\Microsoft\Windows\CurrentVersion\Runonce
HKLM\Software\Microsoft\Windows\CurrentVersion\RunonceEx
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
HKLM\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad"
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Load
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows\Run
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\UserInit | {Computername}_reg_Startup.TXT |
HKLM\SYSTEM\CurrentControlSet\Control\Print | {Computername}_reg_Print.HIV |
HKCU\Software\Policies
HKLM\Software\Policies
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies | {Computername}_reg_Policies.txt |
HKLM\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Time Zones | {Computername}_reg_TimeZone.txt |
HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server Web Access
HKLM\SYSTEM\CurrentControlSet\Services\TermService
HKLM\SYSTEM\CurrentControlSet\Services\TermDD | {Computername}_reg_TermServices.txt |
HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer
HKLM\SYSTEM\CurrentControlSet\Services\LanmanWorkstation
HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb
HKLM\SYSTEM\CurrentControlSet\Services\SMB
HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb10
HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb20 | {Computername}_reg_SMB.txt |
HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters | {Computername}_reg_TCPIPParameters |
HKLM\SYSTEM\CurrentControlSet\Services\VSS | {Computername}_reg_VSS.TXT |
HKLM\SYSTEM\CurrentControlSet\Services\iScsiPrt
HKLM\SOFTWARE\Microsoft\iSCSI Target
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\iSCSI | {Computername}_reg_iSCSI.TXT |
HKLM\System\CurrentControlSet\Control\MPDev
HKLM\System\CurrentControlSet\Control\iSCSIPrt
HKLM\System\CurrentControlSet\Services\MSiSCSI
HKLM\System\CurrentControlSet\Services\MSDsm
HKLM\System\CurrentControlSet\Services\MPIO
HKLM\System\CurrentControlSet\Control\Class\{4d36e97b-e325-11ce-bfc1-08002be10318}
HKLM\System\CurrentControlSet\Services\Tcpip | {Computername}_reg_Storage.TXT |
HKLM\SYSTEM\CurrentControlSet\Enum | {Computername}_reg_Enum.TXT |
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OtherCollapse this tableExpand this table
Description | File name |
Resultant Set of Policy (RSoP) information that is generated by Gpresult.exe utility | {Computername}_GPResult.* |
Schedule tasks information (csv and txt)�that is generated by Schtasks.exe utility | {Computername}_schtasks.* |
System information - MSInfo32 tool output � txt and nfo formats | {Computername}_msinfo32.* |
Volume Shadow Copy Service (VSS) information | {Computername}_VSSAdmin.txt |
Windows basic activation information through %windir%\system32\slmgr.vbs | {Computername}_KMSActivation.txt |
Operating system boot options file (Boot.ini) | {Computername}_BOOT.INI |
Hyperthread capable processor information | {Computername}_HyperThread.txt |
Information about process and threads by using Pstat.exe tool | {Computername}_PStat.txt |
SP Catalog Logging file (Windows\System32\catroot2 \DBErr.txt) | {Computername}_DBErr.txt |
Windows Update reporting events log file (from WINDOWS\SoftwareDistribution) | {Computername}_ReportingEvents.log |
Windows Update log file (from Windows folder) | {Computername}_WindowsUpdate.log |
List Performance information from top processes, such as memory usage, handle count, and number of threads; also kernel memory allocation information | {Computername}_ProcessPerfInfo.* |
Windows 2000, XP�and Windows Server 2003Cluster ServersCollapse this tableExpand this table
Description������ | File name |
Cluster MPS tool (Clusmps.exe) output | {Computername} _Cluster_MPS_Information.txt |
Cluster resource properties from Cluster.exe utility | {Computername}_Cluster_Properties.txt |
Cluster resources information from Cluster.exe utility | {Computername}_Cluster_Resources.txt |
Chkdsk utility log files from \Windows\Cluster folder | {Computername}_Chkdsk*.log |
Cluster Service Setup log | {Computername}_ClCfgSrv.log |
Cluster log file | {Computername}_Cluster.log |
OtherCollapse this tableExpand this table
Description������ | File name |
User environment debug log (UserEnv.*) from \windows\debug\usermode | {Computername}_userenv.log |
Service pack installation log file (from Windows folder) | {Computername}_Svcpack.log |
Update installation logs (KB*.log located on Windows folder)� | {Computername}_KB*.log |
Windows Vista and Windows Server 2008Hyper-V roleCollapse this tableExpand this table
Description������ | File name |
Event log - Hyper-V-related event logs (Microsoft-Windows-Hyper-V*) � Text, csv and evtx formats | {Computername}_evt_HyperV*.* |
Hyper-V configuration and virtual machine information | {Computername}_HyperV-Info.htm |
Hyper-V virtual machine definition files from %ProgramData%\Microsoft\Windows\Hyper-V\Virtual Machines\*.xml | {Computername}_{VirtualMachineGUID}.xml |
FailoverCluster featureCollapse this tableExpand this table
Description | File name |
All files from the windows\cluster\reports folder | {Computername}_ClusterReports*.* |
Server manager log file that is located at %windir%\logs\ServerManager.log | {Computername}_ServerManager.log |
Registry key HKLM\System\CurrentControlSet\Services\ClusDisk | {Computername}_Clusdisk.txt |
Registry key HKLM\System\CurrentControlSet\Services\ClusSvc | {Computername}_ClussvcRegistry.txt |
Output from "Cluster . RES" command-line utility, listing resources and properties | {Computername}_Cluster_Res_Properties_All.txt |
Cluster log files that are generated by running the "cluster.exe log" utility | {Computername}_Cluster.Log |
Cluster MPS tool (Clusmps.exe) output | {Computername} _Cluster_MPS_Information.txt |
Server Manager and roles information�Collapse this tableExpand this table
Description | File name |
Information that is generated by Servermanagercmd.exe about server roles that are installed on a server | {Computername}_ServerManagerCmdQuery.* |
Server manager log file that is located at %windir%\logs\ServerManager.log | {Computername}_ServerManager.log |
Boot informationCollapse this tableExpand this table
Description | File name |
Output from Bcdedit.exe utility | {Computername}_BCDEdit.txt
{Computername}_BCD-Backup.bak |
Deployment logsCollapse this tableExpand this table
Description | File name |
Setupact.log from folders:
%windir%
%windir%\Panther
%windir%\Panther\UnattendedGC | {Computername}_Setupact-*.log |
Setupapi logs that are located in %windir%\inf folder | {Computername}_SetupApi.app.log
{Computername}_SetupApi.evt.log
{Computername}_SetupApi.offline.log |
Setuperr.log that are located in Windows folder | {Computername}_Setuperr.log |
Upgrade log � SetupReport.txt from windows\panther folder | {Computername}_SetupReport.txt |
Servicing logsCollapse this tableExpand this table
Description | File name |
Component-Based Servicing logs that are located�at %windir%\Logs\CBS | {Computername}_CBS*.log |
DPX Setup Act log that are located at %windir%\logs\DPX | {Computername}_setupact.log" |
Pending Operations Queue Exec log that is located at %windir%\winsxs | {Computername}_poqexec.log |
Windows Side-by-Side Pending Bad log that is located at %windir%\ winsxs | {Computername}_pending.xml.bad |
Windows Side-by-Side Pending log that is located at %windir%\ winsxs | {Computername}_pending.xml |
ServerCore installation option mediaCollapse this tableExpand this table
Description | File name |
Installed roles and component (output from Oclist.exe command) | {Computername}_OCList*.log |
Windows Update, Remote Desktop, and other information that is configured by Scregedit.wsf script | {Computername}_Scregedit.txt |
OtherCollapse this tableExpand this table
Description������ | File name |
Windows Recovery Environment (WinRE) log file that is located in system32\logfiles\srt folder | {Computername}_SrtTrail.TXT |
Windows Server Backup log files from Windows\Logs\WindowsServerBackup | {Computername}_Bkplogs_*.log |
SetupApi event log files from Windows\inf | {Computername}_SetupAPI*.ev* |
Device driver installation INF mapping information by Pnputi.exe | {Computername}_PnpUtil.txt |
More informationIn addition to these lists of collected�files, this manifest can detect one or more of the following situations:
Whether the computer is running in a virtual environment
The presence of computer memory dump files in the past 30 days
The presence of user mode memory dump files�in the past 30 days
Problems that are related to memory dump configuration that could prevent a memory dump file�from being generated
The presence of services that could interfere with the generation of memory dump files
Unexpected Shutdown event logs on the System log from the past 30 days (event 50 from the event log)
Machine memory dump file-related event logs on the System log from the past 30 days (event 1001 from the Save Dump log)
Processes that have a large number of handles (more than 40,000 handles)
Computers that have a�small number of system page entries (less than 5,000 entries)
The computer is in a "low available memory" state (committed limit above 85 percent)
Any kernel pool memory tag that is using more than 60 percent of all allocated memory
Unsupported version of a service pack
Unsupported operating system version
ReferencesFor more information about the Microsoft Support Diagnostic Tool (MSDT), click the following article number to view the article in the Microsoft Knowledge Base: