"File Not Found" when Remote Install Client connects to server

When a Remote Install Client connects to the server to perform an installation or run troubleshooting tools, the error message "File not found" may be displayed. (The user can press F12 for a network boot.)

Depending on the PXE client version in use, you may also receive the following error messages: (These error messages are based on PXE 1.0b.)

This behavior can occur if files in the RemoteInstall\OSChooser\I386 folder are missing or damaged. These files are used by the Remote Install Client to boot and connect to the server in order to run the Client Installation Wizard.

Make sure the following files exist in the RemoteInstall\OSChooser\I386 folder:

• NTLDR
• Startrom.com
• Startrom.n12

If these files do not exist or are damaged and need replacement, copy them from either the installation CD-ROM or the %SystemRoot%\System32\Reminst folder.

NOTE: To replace the NTLDR file, copy the %SystemRoot%\System32\RemInst\Oschoice.exe file to the <driveletter>\RemoteInstall\OSChooser\I386 folder then rename it to NTLDR.

For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: