Clicking "Internet Options" on the Tools menu returns error message

To resolve this issue, use the following methods in the order that they are presented.

Method 1: Modify the registry

1. Click Start, click Run, and then type regedit in the Open box, and then click OK.
2. Locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions
3. If a value named NoBrowserOptions exists, delete it.
4. Locate and then click the following key in the registry: HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\Restrictions
5. If a value named NoBrowserOptions exists, delete it.
6. If you are using 64 bit version of Windows, locate and then click the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Internet Explorer\Restrictions
7. If a value named NoBrowserOptions exists, delete it.
8. Restart the computer.

If this method does not resolve the behavior, go to Method 2.

Method 2: Extract a new copy of the Inetcpl.cpl file

Extract a new copy of the Inetcpl.cpl file from the Internet Explorer distribution files or reinstall Internet Explorer.

For more information about how to extract files, click the following article number to view the article in the Microsoft Knowledge Base:
  If this method does not resolve the behavior, go to Method 3.

Method 3: Repair Internet Explorer

If Method 2 does not resolve the behavior, repair Internet Explorer.