Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

XL2000: Error Message When You Create a Worksheet with New Office Document Option


View products that this article applies to.

This article was previously published under Q213890

↑ Back to the top


Symptoms

When you click New Office Document on the Office Shortcut Bar to create a new Microsoft Excel 2000 workbook, you may receive the following error message:
The program associated with the selected template cannot be started, or the program cannot use the selected template.

↑ Back to the top


Cause

This behavior can occur if the Ignore other applications check box on the General tab of the Options dialog box is selected.

↑ Back to the top


Resolution

To resolve this issue, follow these steps:
  1. Start Microsoft Excel.
  2. On the Tools menu, click Options.
  3. On the General tab, click to clear the Ignore other applications check box, and then click OK.

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

↑ Back to the top


Keywords: KB213890, kbpending, kbbug

↑ Back to the top

Article Info
Article ID : 213890
Revision : 4
Created on : 11/5/2003
Published on : 11/5/2003
Exists online : False
Views : 229