Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "This copy of Microsoft Office 2010 cannot be used on a computer running Terminal Services" error message when you try to install a 2010 Office program within a Terminal Server client session

"This copy of Microsoft Office 2010 cannot be used on a computer running Terminal Services" error message when you try to install a 2010 Office program within a Terminal Server client session

View products that this article applies to.

Symptoms

When you try to install a Microsoft 2010 Office program within a Terminal Server client session, you may receive the following error message:

This copy of Microsoft Office 2010 cannot be used on a computer running Terminal Services. To use Office 2010 on a computer running Terminal Services, you must use a Volume License edition of Office.

↑ Back to the top

Cause

This issue occurs when a retail edition, a trial edition, a pre-installed edition (PIPC), or an OEM edition of a Office 2010 program or suite is installed on a Terminal Server computer. Terminal Server does not support the installation of these editions of Office 2010 programs or suites.

↑ Back to the top

Resolution

To resolve this issue, install an edition of Office 2010 that uses a Volume License Key.


↑ Back to the top

Keywords: kberrmsg, kbentirenet, kbsetup, kbtshoot, kbprb, kbexpertisebeginner, kb, commercialoff2010track, kbrtmpublic

↑ Back to the top

Article Info
Article ID : 2121300
Revision : 1
Created on : 1/7/2017
Published on : 8/24/2012
Exists online : False
Views : 549