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"This copy of Microsoft Office 2010 cannot be used on a computer running Terminal Services" error message when you try to install a 2010 Office program within a Terminal Server client session


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Symptoms

When you try to install a Microsoft 2010 Office program within a Terminal Server client session, you may receive the following error message:

This copy of Microsoft Office 2010 cannot be used on a computer running Terminal Services. To use Office 2010 on a computer running Terminal Services, you must use a Volume License edition of Office.

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Cause

This issue occurs when a retail edition, a trial edition, a pre-installed edition (PIPC), or an OEM edition of a Office 2010 program or suite is installed on a Terminal Server computer. Terminal Server does not support the installation of these editions of Office 2010 programs or suites.

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Resolution

To resolve this issue, install an edition of Office 2010 that uses a Volume License Key.


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Keywords: kberrmsg, kbentirenet, kbsetup, kbtshoot, kbprb, kbexpertisebeginner, kb, commercialoff2010track, kbrtmpublic

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Article Info
Article ID : 2121300
Revision : 1
Created on : 1/7/2017
Published on : 8/24/2012
Exists online : False
Views : 448