Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Description of the Office 2010 Click-to-Run update: July 13, 2010

View products that this article applies to.


Microsoft has released an update for Microsoft Office 2010. This update provides the latest fixes to the Microsoft Office 2010 Click-to-Run deployment mechanism. Additionally, this update allows antivirus and anti-malware scans of virtualized Microsoft Office 2010.

↑ Back to the top

More Information

Update details

This update does not replace any previously released update.

How to obtain and install the update

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Restart information

You do not have to restart the computer after you install this update.

How to determine whether the update is installed

This update contains files that have the versions that are listed in the following table.
File name File version File size Date Time
Cvh.dll 14.0.5113.5000 4,817,848 02-Jun-2010 12:06
Mavcperf.dll 128,872 24-Apr-2010 08:10
Mavcperfres.dll 8,040 24-Apr-2010 08:10
Mavinject32.exe 275,304 24-Apr-2010 08:10
Mavinject64.exe 375,656 24-Apr-2010 08:10
Nlsdl.dll 6.0.6000.16386 30,568 24-Apr-2010 08:10
Sentinel.dll 7,528 24-Apr-2010 08:10
Sentinel64.dll 7,528 24-Apr-2010 08:10
Sftclientres.dll 369,512 24-Apr-2010 08:10
Sftcomp.dll 87,400 24-Apr-2010 08:10
Sftcore.dll 2,384,744 24-Apr-2010 08:10
Sftcore.dll 2,274,664 24-Apr-2010 08:10
Sftdde.exe 265,064 24-Apr-2010 08:10
Sftevent.dll 1,968,488 24-Apr-2010 08:10
Sftfs2k3.sys 721,768 24-Apr-2010 08:10
Sftfs2k3.sys 550,760 24-Apr-2010 08:10
Sftfsi.dll 1,945,960 24-Apr-2010 08:10
Sftfsi_wow64.dll 1,946,472 24-Apr-2010 08:10
Sftfslh.sys 721,768 24-Apr-2010 08:10
Sftfslh.sys 550,760 24-Apr-2010 08:10
Sftfsxp.sys 721,768 24-Apr-2010 08:10
Sftfsxp.sys 554,344 24-Apr-2010 08:10
Sftintf.dll 435,048 24-Apr-2010 08:10
Sftldr.dll 1,660,264 24-Apr-2010 08:10
Sftldr.dll 1,015,144 24-Apr-2010 08:10
Sftldr_wow64.dll 1,063,784 24-Apr-2010 08:10
Sftlist.exe 483,688 24-Apr-2010 08:10
Sftlp.exe 276,840 24-Apr-2010 08:10
Sftlp64.exe 382,824 24-Apr-2010 08:10
Sftplaylh.sys 269,672 24-Apr-2010 08:10
Sftplaylh.sys 195,944 24-Apr-2010 08:10
Sftplayxp.sys 269,672 24-Apr-2010 08:10
Sftplayxp.sys 211,432 24-Apr-2010 08:10
Sftpsr.dll 229,736 24-Apr-2010 08:10
Sftpsr.dll 199,016 24-Apr-2010 08:10
Sftredir2k3.sys 25,960 24-Apr-2010 08:10
Sftredir2k3.sys 21,864 24-Apr-2010 08:10
Sftredirlh.sys 25,960 24-Apr-2010 08:10
Sftredirlh.sys 21,864 24-Apr-2010 08:10
Sftredirxp.sys 25,960 24-Apr-2010 08:10
Sftredirxp.sys 20,584 24-Apr-2010 08:10
Sftsharedres.dll 51,560 24-Apr-2010 08:10
Sftsync.dll 100,200 24-Apr-2010 08:10
Sftuser.dll 265,576 24-Apr-2010 08:10
Sftvol2k3.sys 22,376 24-Apr-2010 08:10
Sftvol2k3.sys 19,304 24-Apr-2010 08:10
Sftvollh.sys 22,376 24-Apr-2010 08:10
Sftvollh.sys 19,304 24-Apr-2010 08:10
Sftvolxp.sys 22,376 24-Apr-2010 08:10
Sftvolxp.sys 18,280 24-Apr-2010 08:10
Sftvsa.exe 209,768 24-Apr-2010 08:10

To determine the version of the files that are installed on the computer, follow these steps, as appropriate for the operating system that you are running.
Windows 7
  1. Click Start, and then click
  2. In the Search Computer box, typeCvh.dll, and then press ENTER.
  3. Right-click Cvh.dll, and then click
  4. On the General tab, note the properties of the Cvh.dll file that is installed on the computer.
Windows Vista
  1. Click StartStart Button , and then click Search.
  2. Click Advanced Search.
  3. In the Location box, click Local Hard Drives.
  4. In the Name box, type
    Cvh.dll, and then click
  5. In the list of files, right-click
    Cvh.dll, and then click
  6. On the General tab, note the properties of the Cvh.dll file that is installed on the computer.
Windows XP
  1. Start Search Companion. To do this, click
    Start, and then click Search.

    Note If Windows Desktop Search starts, click Click here to use Search Companion.
  2. In the Search Results window, click All files and folders in the Search Companion pane.
  3. In the All or part of the file name box, type Cvh.dll, and then click
  4. In the list of files, right-click
    Cvh.dll, and then click
  5. On the General tab and on the
    Version tab, note the properties of the Cvh.dll file that is installed on the computer.

How to uninstall this update

  1. Click Start, and then click
  2. Type appwiz.cpl, and then click
  3. Use one of the following procedures, depending on the operating system that you are running:
    • Windows 7 and Windows Vista
      1. Click View installed updates.
      2. In the list of updates, locate and click update 2077208, and then click Uninstall.
    • Windows XP
      1. Click to select the Show updates
        check box.
      2. In the list of updates, locate and click update 2077208, and then click Remove.

How to troubleshoot the issues when you install this upudate

You may also encounter the following issues when you try to install this update:
  • The update installation fails.
  • The system keeps reminding you to install this update although you already installed it.
  • The desktop does not load.
If you encounter one if the issues mentioned above, you may try the following methods.

Method 1: Reset Windows Update components and then try updating your computer

To reset the Windows Update components automatically, click the
Fix itbutton or link. Click
Runin the
File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this Fix it Solution has two modes Default and Aggressive. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you ru it in Aggressive mode.


Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
For more information about how to reset Windows Update components, visit the following Microsoft Website:
971058 How do I reset Windows Update components?
Method 2: Manually download the update from the download link and then install it in clean boot mode
We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To enter clean boot mode on a computer, follow these steps:
  1. Click Start, type msconfig in the Start Search box, and then press ENTER.
  2. If you are prompted for an administrator password or for confirmation, type the password or click Continue.
  3. On the General tab, click Selective Startup.
  4. Under Selective Startup, clear the Load Startup Items check box.
  5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
  6. Click OK.
  7. When you are prompted, click Restart.
  8. Try update your computer again.
For more information about this method, visit the following Microsoft Website:

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, visit the following Microsoft website:

↑ Back to the top

Keywords: kb, kbcip, kbsurveynew, kbexpertisebeginner, atdownload, commercialoff2010track

↑ Back to the top

Article Info
Article ID : 2077208
Revision : 3
Created on : 4/20/2020
Published on : 4/20/2020
Exists online : False
Views : 281