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System Message 6675 when you process the Confirm Shipment step in the Shippers (40.110.00) screen in Microsoft Dynamics SL

Symptoms

  Consider the following scenario in Order Management in Microsoft Dynamics SL:
  • You previously applied the fix for issue 21187. For more information about issue 21187, click the following article number to view the article in the Microsoft Knowledge Base:
    983172 Multiple shippers that contain the same lot numbered inventory ID with the same lot number can unexpectedly be processed at the same time in Order Management in Microsoft Dynamics SL
  • You perform the Confirm Shipment step on a shipper in the Release or Confirm Shipper (40.110.01) screen.
  • You close the Shippers (40.110.00) screen, and then you click No when you receive the following message:
  • You try to confirm the shipment again in the Release or Confirm Shipper (40.110.01) screen, and then you receive the following error message: 

    System Message 6675- "Inventory item %s will go negative. Do you want to make changes? (Shipper will be placed on administrative hold if you choose no.)"
In this scenario, you do not expect to receive System Message 6675 when you confirm the shipper. Instead, because you clicked No when you were prompted to save your changes, you assume that all the quantities for inventory IDs on the shipper were unallocated. Then you expect the shipper to be confirmed as expected.

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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed FilesDateFile Version
4010000.exe13-May 20107.03.40513
4011000.exe13-May 20107.03.40513
4011700.exe13-May 20107.03.40513
4040000.exe13-May 20107.03.40513
4069002.exe13-May 20107.03.40513
4099000.exe13-May 20107.03.40513
Bug21495OM.sql13-May 2010
Messages.msg13-May 2010

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

 For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 214956.


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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbbug, kb, kbtshoot, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2029089
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 134