Outlook Web Access: Service always defaults to the Lite version

Logging into Outlook Web Access (OWA) always defaults to OWA Lite.

The accessibility option in OWA designed to assist the visually impaired is selected.

1. Go to Options.
2. Click Accessibility.
3. Clear the Use the blind and low vision experience check box.

Clearing this check box prevents the mailbox from always defaulting to OWA Lite.

OWA Lite is the default for users who are on Exchange 2007 and are using any browser other than Internet Explorer 6 or higher.

Users on Exchange 2010 have browser specific versioning required for OWA Premium access.

• Internet Explorer 7 or higher
• Mozilla Firefox 3.01 or higher
• Google Chrome 3.1 or higher
• Apple Safari 3.1 or higher

If the user�s browser isn�t on this list, or its version is lower than what�s listed, they will always default to OWA lite.

In Exchange 2007, desk-less workers will always default to OWA Lite unless the customer has filed a specific change request to allow Premium access for those users.

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