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XADM: Using Mailbox Template with Distribution Lists Between Sites

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This article was previously published under Q202220

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Symptoms

When you use the Microsoft Exchange Server Administrator program in an Exchange Server version 5.5 site to duplicate a mailbox template with Exchange Server version 5.0 site distribution lists, or vice-versa, you get the following error message:
The object 'name' with the directory name 'alias' already exists. Enter a unique alias name on the general property page for this mail recipient.

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Cause

If you have a version 5.5 site with a mailbox template that contains a distribution list from a version 5.0 site, when you click Duplicate on the File menu of the Administrator program on this template to create a new mailbox, the mailbox is created, but it is invalid. The new mailbox does not allow the user to use it in some cases. These same results occur with a version 5.0 template and version 5.5 distribution lists from another site, and you receive the same error message.

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Workaround

  • Don't use distribution lists in your mailbox templates from other sites of a different version. -or-

  • Upgrade all sites to the same version.

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Keywords: KB202220, kbprb

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Article Info
Article ID : 202220
Revision : 5
Created on : 10/27/2006
Published on : 10/27/2006
Exists online : False
Views : 263