Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Windows Server 2008 R2 and Windows 7 cannot restore NTBACKUP volumes created by prior versions of Windows

View products that this article applies to.


Users running versions of Windows Server 2008 R2 and Windows 7 are unable to launch NTBACKUP in order to restore NTBACKUP volumes created by older versions of Windows.

↑ Back to the top


Microsoft has removed RSM (Removable Storage Manager) from 2008 R2 and Windows 7 in favor of new archiving technology. NTBACKUP which relies on RSM, will not be available in Windows Server 2008 R2 and Windows 7, and as such customers find it impossible to restore files or folders or entire volumes from old archives created with NTBACKUP on Windows 2008 Server and prior versions.

↑ Back to the top


Microsoft is creating a utility which will allow users (of MS Windows Server 2008 R2 and Windows 7) the restore capability of some of these old archives. This utility is currently in testing and is scheduled for release to the Microsoft public download site a few months after general availability of the OS. More specific information is not available at this time on the exact date or the name of the utility. The utility will only be able to restore volumes it can see in Windows Explorer. If Windows Explorer cannot access the backed up volume (i.e. tape drives), then it cannot restore it. If backed up volumes ending up with ".BAK" are visible in Windows Explorer, then these ".BAK" files could be used with the new utility to restore files/folders. Details of this functionality are subject to change prior to release of the utility.

↑ Back to the top

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

↑ Back to the top

Keywords: KB2002414

↑ Back to the top

Article Info
Article ID : 2002414
Revision : 3
Created on : 10/5/2009
Published on : 10/5/2009
Exists online : False
Views : 249