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No print output when using an XPS-based printer driver on Microsoft Windows Vista for a shared printer from Microsoft Windows 7 or Microsoft Windows Server 2008 R2


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Symptom

When printing to a shared printer, no output appears on the printer, and no print job shows up in the server's print queue.  This will occur if the following conditions are true:

1. The Print Server is running Windows Server 2008 R2 or Windows 7.

2.  The Client is running Windows Vista.

3.  The print driver used for the shared printer is an XPS-based print driver which utilizes Windows 7 specific APIs such as rasterization service.

4.  The Sharing tab for the printer has "Render print jobs on client computers" selected.

5.  The user on the client computer is not an administrator on the Print Server. 

 

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Resolution

Configure the Shared Printer for Server Side Rendering by unchecking the "Render print jobs on client computers" option on the Sharing tab for the printer.

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Keywords: kbrapidpub, kbnomt, KB2001223

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Article Info
Article ID : 2001223
Revision : 2
Created on : 8/24/2009
Published on : 8/24/2009
Exists online : False
Views : 243