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Print Screen Fails When Pasting into Paint

Symptoms

When you press ALT-PRINT SCREEN to take a screen shot and then attempt to paste it into Paint, the image pastes in as an empty white box.

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Cause

This problem occurs when the video driver is set to 16 colors.

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Resolution

You can use one of the following methods to work around this problem.

Method 1

  1. In Control Panel, double-click Display and then click the Settings tab.
  2. Set the Color Palette option to a setting greater than 16 colors.

Method 2

  1. Open Paint.
  2. On the Options menu, click Draw Opaque.
  3. Paste in the image.

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Status

Microsoft has confirmed this to be a problem in Windows NT Version 4.0. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

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Keywords: kb, kbpending, kbbug

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Article Info
Article ID : 196448
Revision : 5
Created on : 8/19/2020
Published on : 8/20/2020
Exists online : False
Views : 157