Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Mail forwarded to Internet by rule may fail in Outlook

Mail forwarded to Internet by rule may fail in Outlook

View products that this article applies to.

This article was previously published under Q195559


NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

↑ Back to the top

Symptoms

After creating an Inbox rule in Microsoft Outlook 2000, to forward mail to an Internet account, the rule does not appear to work, or after creating the rule and using it successfully for a while it stops working.

↑ Back to the top

Cause

The ability to forward mail to an Internet account has been disabled on the Microsoft Exchange Server, or your Microsoft Exchange Server was upgraded to version 5.5.

↑ Back to the top

Resolution

Contact your Microsoft Exchange Server Administrator and request the ability to forward mail to Internet Accounts.

↑ Back to the top

More information

Microsoft Exchange Server 5.0 allowed forwarding of e-mail to Internet accounts by default; this was changed with Microsoft Exchange Server 5.5. To forward mail to an Internet account through version 5.5, the restriction to allow forwarding to Internet accounts must be removed. This can only be done by the Microsoft Exchange Server Administrator and the procedure is beyond the scope of this article.

For additional information about this subject, click the following article number to view the article in the Microsoft Knowledge Base:
181636� Rule for forwarding to Internet address does not work

↑ Back to the top

Keywords: KB195559, kbprb, kbinterop

↑ Back to the top

Article Info
Article ID : 195559
Revision : 4
Created on : 1/23/2007
Published on : 1/23/2007
Exists online : False
Views : 379