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XADM: Operation Terminated With Error -1911 Using ESEUTIL /d

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Symptoms

It may be necessary to defragment an Exchange Server 5.5 database on a Windows NT Server that does not have Exchange Server installed.

When you attempt to defragment an Exchange Server database using ESEUTIL /d you may receive the following error:
Operation terminated with error -1911 (JET_errEntryPointNotFound, An
entry point in a DLL we require could not be found) after 0.0 seconds.

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Cause

This occurs because you must have at least Windows NT 4.0 Service Pack 2 installed on the non-Exchange Server computer to be able to use ESEUTIL /d.

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Resolution

It is recommended that Windows NT 4.0 Service Pack 3 or later be installed on the non-Exchange Server computer when using ESEUTIL with the defragmentation option.

Service Packs for Windows NT can be found on the Microsoft FTP server at:
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes

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Properties

Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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Keywords: KB190996, kbprb

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Article Info
Article ID : 190996
Revision : 7
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 281