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"Unable to Download Components" Adding Optional Components


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This article was previously published under Q190830

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Symptoms

When you try to add Internet Explorer components by clicking Product Updates on the Help menu or by using the Add/Remove Programs tool in Control Panel, you cannot add components from the Internet Explorer CD-ROM and you are prompted to connect to the Web. If you choose not to connect, you receive the following error message:
Unable to download components

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Cause

When you try to add a component by clicking Product Updates on the Help menu or by using the Add/Remove Programs tool in Control Panel, you are directed to the Microsoft Windows Update for Internet Explorer Web site for the latest versions of any updates.

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Resolution

To install additional components from the Internet Explorer CD-ROM, insert the CD-ROM, and then click Add Components.

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Status

This behavior is by design.

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Keywords: kberrmsg, kbprb, KB190830

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Article Info
Article ID : 190830
Revision : 4
Created on : 11/1/2006
Published on : 11/1/2006
Exists online : False
Views : 294