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Error Message: Cannot Find the File <Folder>...


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This article was previously published under Q186149

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Symptoms

If you are using Program Manager (Progman.exe) as your Windows shell, and you attempt to use the Run command on the File menu to access a folder on your local hard disk or on a shared network drive, you may receive the following error message when you click OK in the Run dialog box
Cannot find the file <folder> (or one of its components). Check to ensure the path and filename are correct and that all required libraries are available.
where <folder> is <drive letter>:\<folder> if the folder is on your local hard disk, or \\<computer name>\<folder> if the folder is on a shared network drive.

When you click OK, the folder you are trying to access is opened.

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Cause

This problem can occur if Internet Explorer 4.0 or 4.01 is installed with the Windows Desktop Update component.

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Resolution

To work around this problem, use either of the following methods:

Method 1

Change the Windows shell to Explorer (Explorer.exe). To do so, follow these steps:
  1. On the File menu, and click Run.
  2. In the Command Line box, type system.ini, and then OK.
  3. Disable the following line in the [Boot] section of the System.ini file by placing a semicolon (;) at the beginning of the line:
    shell=progman.ini
    						
  4. Type the following line beneath the line you disabled in step 3:
    shell=explorer.exe
    						
  5. On the File menu, click Save, and then click Exit on the File menu.
  6. Restart your computer.

Method 2

Remove the Windows Desktop Update component. For information about how to do so, please see the following article in Microsoft Knowledge Base:
165695� How to Add or Remove Windows Desktop Update

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Status

Microsoft has confirmed this to be a problem in Microsoft Internet Explorer versions 4.0 and 4.01.

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Keywords: kberrmsg, kbprb, KB186149

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Article Info
Article ID : 186149
Revision : 4
Created on : 11/1/2006
Published on : 11/1/2006
Exists online : False
Views : 471