Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Error Message Using FTP or Gopher Services with Proxy Server


View products that this article applies to.

This article was previously published under Q185595

↑ Back to the top


Symptoms

When you attempt to use Internet Explorer to open a File Transfer Protocol (FTP) or Gopher Universal Resource Locator (URL), you may receive one of the following error messages:
Access Denied.
Could not open http://<site>.
The Internet site <site> was not found. Please make sure the address is correct. Could not open http://<site>.

↑ Back to the top


Cause

This behavior can occur if you use a proxy server to access the Internet and the proxy server requires authentication. The versions of Internet Explorer listed above do not support accessing FTP or Gopher sites using a proxy server that requires authentication.

↑ Back to the top


Resolution

To resolve this problem, upgrade to or install Internet Explorer 4.01 Service Pack 1.

↑ Back to the top


More information

Internet Explorer 4.01 Service Pack 1 supports FTP and Gopher services through a proxy server that authenticates users using any type of authentication (for example, Basic or Windows NT Challenge Response). If the proxy server requires authentication, you are prompted for your user name and password (even if the proxy server is using Windows NT Challenge Response).

A proxy server is a server on a local area network that lets you connect to the Internet without using a modem.

↑ Back to the top


Keywords: kbenv, kbprb, KB185595

↑ Back to the top

Article Info
Article ID : 185595
Revision : 4
Created on : 11/1/2006
Published on : 11/1/2006
Exists online : False
Views : 285