Unable to Start the Server Service

To resolve this issue, use the appropriate method:

Method 1

Contact Dell Computer Corp. to inquire about the availability of an update to address this issue. For more information about hardware and software vendor contact information, visit the following Microsoft Web site:

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Method 2

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.


For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.


Delete the following registry keys, and then restart Windows NT:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_BROWSER

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_LANMANSERVER

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MESSENGER

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SRV

NOTE: To remove the keys noted in the article, you must increase security on "Everyone" to full control and then propagate throughout the subfolders using Regedt32.exe.