Computer Hangs When Installing Additional Components

When you attempt to install additional components from the Internet Explorer 4.0 Component Download Web page, your computer may stop responding (hang) after you receive the following message:

This behavior can occur if a registry key is damaged or contains an incorrect value.

To resolve this issue, use either of the following methods:

Method 1

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 asctrls.ocx, and then click OK.
3. Click Start, and then click Run.
4. In the Open box, type regsvr32 inseng.dll, and then click OK.

Method 2

1. Restart Windows 95, press the F8 key when you see the "Starting Windows 95" message, and then choose Safe Mode Command Prompt Only from the Startup menu.
2. At the command prompt, type the following lines, pressing ENTER after each line:

         cd \windows\system
         ren asctrls.ocx asctrls.old
         ren inseng.dll inseng.old
         ren advpack.dll advpack.old
         ren w95inf16.dll w95inf16.old
         ren w95inf32.dll w95inf32.old
   						

3. Restart your computer normally.
4. Uninstall and then reinstall Internet Explorer.
   
   For information about uninstalling Internet Explorer, please see the following article in the Microsoft Knowledge Base:
   174265� How to Uninstall Internet Explorer 4.0