Error Message When You Click Search in Internet Explorer

• You have disabled all cookie use and you are using the Microsoft Search Settings control.
• There is a damaged cookie in the Cookies folder.

Configure Internet Explorer to Accept Cookies

1. Click Start, point to Settings, click Control Panel, and then double- click Internet.
2. Click the Advanced tab.
3. Under Cookies, click one of the following options:
   
   
   • Always Accept Cookies
   • Prompt Before Accepting Cookies
   NOTE: If you click Prompt Before Accepting Cookies, you receive a Security alert before any cookies are downloaded to your computer.
4. Click OK.

Remove the Microsoft Search Settings Control

1. Click Start, point to Settings, click Control Panel, and then double- click Internet.
2. On the General tab, click Settings.
3. Click View Objects, right-click Microsoft Search Settings Control, and then click Remove.
4. Close the Downloaded Program Files folder, click OK, and then click OK.
5. Start Internet Explorer, and click No if you receive the following Security warning:
   Do you want to install and run Internet Explorer Search Enhancements?
   NOTE: If you receive the Security warning, do not complete the remaining steps. If you do not receive the Security Warning, complete the remaining steps.
6. On the View menu, click Internet Options, and then click the Security tab.
7. Click Reset, click OK, quit Internet Explorer, and then repeat steps 1-4.

Remove Damaged Cookies

1. Quit Internet Explorer (if it is running).
2. Click Start, point to Programs, and then click Windows Explorer or Windows NT Explorer.
3. Double-click the drive on which Windows is installed (usually drive C).
4. Double-click the Windows folder.
5. Double-click the Cookies folder.
6. Delete the cookie from http://home.microsoft.com.
7. Quit Windows Explorer or Windows NT Explorer.