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Unable to Create Shortcuts on the Desktop


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Symptoms

When you attempt to create a new shortcut on the desktop, the Create Shortcut Wizard may not start, and a file named New Shortcut with a size of zero bytes may be created on the desktop.

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Cause

This behavior can occur if a registry key is damaged or contains an incorrect value.

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Resolution

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to verify that the registry key listed below has the value listed, and if needed, edit the value to match the value listed.

Registry key:

   HKEY_CLASSES_ROOT\.lnk\ShellNew\Command
				


Value for Command:

   RunDLL32 AppWiz.Cpl,NewLinkHere %2
				


NOTE: If the Windows Desktop Update component is not installed on your computer, the following is the value for Command:

   RunDLL32 AppWiz.Cpl,NewLinkHere %1
				

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Properties

Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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Keywords: kbprb, kbui, KB177909

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Article Info
Article ID : 177909
Revision : 4
Created on : 1/22/2007
Published on : 1/22/2007
Exists online : False
Views : 397