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Cannot Add Favorites to the Favorites Folder


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This article was previously published under Q177848

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Symptoms

When you attempt to add a file to your Favorites folder, changes to the folder may not be saved and you may not receive an error message.

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Cause

This behavior can occur if all of the following conditions exist:

  • Your computer is configured to use a common Favorites folder.
  • You have uninstalled Internet Explorer version 4.0.

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Resolution

To resolve this issue, reinstall Internet Explorer.

NOTE: You can reinstall an earlier version of Internet Explorer to resolve this issue; Internet Explorer 4.0 is not required.

For information about reinstalling Internet Explorer 2.0, see the following article in the Microsoft Knowledge Base:
156964� Windows NT 4.0 Cannot Remove/Reinstall Internet Explorer 2.0

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More information

When you configure your computer to use a common Favorites folder, the registry entry for the Favorites folder may point to a folder using a specific path such as %SystemRoot%\Internet\Favorites rather than a variable path such as %UserProfile%\Favorites.

For information about configuring a common Favorites folder, see the following article in the Microsoft Knowledge Base:
158787� How to Establish a Common Favorites Folder with Windows NT

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Keywords: kbenv, kbfaq, KB177848

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Article Info
Article ID : 177848
Revision : 5
Created on : 6/5/2007
Published on : 6/5/2007
Exists online : False
Views : 434