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Error Message: Invalid Page Fault in Mshtml.dll

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This article was previously published under Q169747
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When you are browsing with Internet Explorer, you may receive the followinge error message:
Iexplore caused an invalid page fault in module Mshtml.dll...
These error messages may be intermittent and are generally associated with using High Color (16-bit) or True Color (24-bit) color settings.

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This behavior can occur if you are using an older third-party video adapter driver.

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To resolve this problem, use the appropriate method(s).

Method 1

Contact the manufacturer of your video adapter to inquire about obtaining a driver update that works correctly with Windows 95.

Method 2

Reduce the Color Palette setting in Display properties to 256 Color by using the following steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. Click the Settings tab.
  4. In the Color Palette box, click 256 Color.
  5. Click OK.
  6. Restart your computer when you are prompted to do so.

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More information

The Mshtml.dll file is responsible for image rendering in Internet Explorer.

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Keywords: kbdisplay, kbenv, kberrmsg, kbinvalidpagefault, KB169747

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Article Info
Article ID : 169747
Revision : 6
Created on : 6/5/2007
Published on : 6/5/2007
Exists online : False
Views : 445