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Favorites Entries Lost During Internet Explorer Installation

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This article was previously published under Q167124

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After you upgrade to a later version of Internet Explorer, your Favorites folder may appear to be empty.

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Some registry entries may be missing, damaged, or incorrect.

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Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756� How to back up and restore the registry in Windows

If the Favorites folder seems to be empty, make sure that the folder still exists in the Windows folder. To do so, follow these steps:
  1. Click Start, point to Find, and then click Files Or Folders.
  2. In the Named box, type favorites, and then click Find Now.
  3. Double-click the Favorites folder, and then verify that it contains your favorites.
  4. If the folder exists and still contains your favorite locations, use Registry Editor (Regedit.exe) to correct the Favorites entry under the following registry keys. Change the Favorites entries to point to the correct location of the Windows\Favorites folder.
    HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\Shell folders

    HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell folders

    HKEY_USERS\.default\Software\Microsoft\Windows\Current Version\Explorer\Shell folders

    HKEY_USERS\.default\Software\Microsoft\Windows\Current Version\Explorer\User Shell folders
  5. If the Favorites folder does not exist in the Windows folder, create a new Favorites folder in the Windows folder. You must then re-create your favorite items manually. To create a new Favorites folder, start Windows Explorer, double-click the Windows folder, right-click in the right pane, point to New, and then click Folder. Type Favorites, and then press ENTER. After you create the new Favorites folder, verify that the registry entries listed above contain the correct path to the Favorites folder.

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Keywords: kbenv, kbprb, KB167124

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Article Info
Article ID : 167124
Revision : 4
Created on : 12/6/2003
Published on : 12/6/2003
Exists online : False
Views : 514