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Activating a technical support contract

View products that this article applies to.

If you are an active member of a program that provides technical support benefits, you are required to register and activate a technical support contract before you can use the benefit.

When the benefits are activated, for on-premises products and Azure, use the Access ID and Contract ID via Online Assisted Support (OAS). For more information, see Using Access ID and Contract ID to create on-premises professional support incidents.

Product entitlement

Please note that both Microsoft Partner Network (MPN) and Visual Studio have a restricted product entitlement. If a product version is not supported, Click Pay Now to purchase Pay Per Incident Support (PPI). For more information, see Missing a support option? The product you selected might not be supported with your contract.


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Keywords: gp/activate-support-contract, Activating a Support Contract

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Article Info
Article ID : 14084
Revision : 11
Created on : 2/8/2019
Published on : 2/8/2019
Exists online : False
Views : 18