Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Troubleshooting OneDrive for Business sync issues


View products that this article applies to.

What does this guide do?

Isolates and resolves issues when you use the sync app to upload or download files or folders in OneDrive for Business.

This guide contains information that applies when you use the OneDrive for Business sync client (groove.exe).
Note To determine which OneDrive sync client you're using, see Which OneDrive sync client am I using?

Who is it for?

Anyone who can’t sync OneDrive for Business.

How does it work?

You’ll find detailed troubleshooting steps towards resolving the sync issues.

Estimated time of completion:

5-10 minutes.

↑ Back to the top


Keywords: onedrive for business sync issues

↑ Back to the top

Article Info
Article ID : 10104
Revision : 59
Created on : 9/21/2018
Published on : 5/2/2019
Exists online : False
Views : 26