Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

September 5, 2017, update for Office 2013 (KB4011087)

View products that this article applies to.


This update applies to only Windows 7-based computers that have Microsoft Office 2013 applications installed. 

Note This update cannot be uninstalled.

↑ Back to the top


This article describes update 4011087 for Microsoft Office 2013 that was released on September 5, 2017. This update has a prerequisite.

Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

↑ Back to the top

Improvements and fixes

This update fixes the following issue:

Emojis are sometimes displayed as square boxes in Office 2013 applications in Windows 7. This issue might occur if you receive email messages and documents from an Office 2016 Click-to-Run user. Documents and email messages that are created in Office 2016 applications (the Click-to-Run version) request emojis to be displayed in the Segoe UI Emoji font. However, this font is missing in Windows 7. This update installs the Segoe UI Emoji font.

Note This fix will also be included in the next Office 2013 Click-To-Run release.

↑ Back to the top

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. 

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Virus-scan claim
Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

↑ Back to the top

Update information


To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

Restart information

You may have to restart the computer after you install this update.

↑ Back to the top

More information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, select Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2013 Click-to-Run installation MSI-based Office 2013
The screenshot for Word Click To Run The screenshot for Word MSI

↑ Back to the top


Learn about the standard terminology that Microsoft uses to describe software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

↑ Back to the top

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.


seguiemj-x-none.msp file information
File identifier File name File version File size Date Time
Seguiemj.ttf Seguiemj.ttf Not applicable 1,690,384 15-Aug-2017 06:03


seguiemj-x-none.msp file information
File identifier File name File version File size Date Time
Seguiemj.ttf Seguiemj.ttf Not applicable 1,690,384 15-Aug-2017 06:04

↑ Back to the top

Keywords: kb, atdownload, kbsurveynew, kbexpertisebeginner

↑ Back to the top

Article Info
Article ID : 4011087
Revision : 27
Created on : 4/10/2020
Published on : 4/10/2020
Exists online : False
Views : 370