A hotfix is available to resolve this issue. By default, after you install this hotfix, the SNMP service retries registering the notification five times if it cannot access a registry key. You can customize the number of retries by creating a registry entry (PolicyNotificationRetries), and then set its value to the desired number of retries. For more information, see the "Registry information" section.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, your computer must be running Windows Server 2003 Service Pack 2 (SP2) or an x64-based version of Windows XP Service Pack 2 (SP2). Additionally, the Simple Network Management Protocol (SNMP) service must be installed on the computer.
Restart requirement
You must restart the computer if the SNMP service is running when this hotfix is installed. If you stop the SNMP service before you install this hotfix, you do not have to restart the computer.
Registry information
You can customize the number of retries by creating the following registry entry:
Name: PolicyNotificationRetries
Location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters
Type: REG_DWORD
Default value: 5
The value of the
PolicyNotificationRetries item indicates the number of retries. If you set the value to 10, the SNMP service retries up to 10 times to register the registry change notification.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2003 SP2
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| File name | File version | File size | Date | Time | Platform |
|---|
| Snmp.exe | 5.2.3790.4543 | 41,472 | 03-Jul-2009 | 11:46 | x86 |
For all supported Itanium-based versions of Windows Server 2003 SP2
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| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|
| Snmp.exe | 5.2.3790.4543 | 116,736 | 03-Jul-2009 | 19:46 | IA-64 | SP2 | Not Applicable |
| Wsnmp.exe | 5.2.3790.4543 | 41,472 | 03-Jul-2009 | 19:46 | x86 | SP2 | WOW |
For all supported x64-based versions of Windows Server 2003 SP2 and of Windows XP SP2
Collapse this tableExpand this table
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|
| Snmp.exe | 5.2.3790.4543 | 61,440 | 03-Jul-2009 | 19:46 | x64 | SP2 | Not Applicable |
| Wsnmp.exe | 5.2.3790.4543 | 41,472 | 03-Jul-2009 | 19:46 | x86 | SP2 | WOW |