A hotfix is available to resolve some problems with the Forefront Client Security client

You experience the following symptoms when you are using Microsoft Forefront Client Security.

Symptom 1

On a computer that is running Microsoft Windows 2000 Service Pack 4, the Anti-malware user interface cannot open when you log on to the computer by using a non-administrator account.

Symptom 2

In the notification area, the Forefront Client Security icon becomes orange to indicate that an issue has occurred. When you open the Forefront Client Security client to view the issue, the client incorrectly reports that a product update is available for the Forefront Client Security client. A product update is not available.

Note In this scenario, the new product update notification differs from the new definition update notification.

Symptom 3

When you save a Microsoft Office Word document that already exists on a FAT32 volume, the file disappears unexpectedly. This occurs only when antivirus real-time protection (RTP) is enabled.

Symptom 4

The Microsoft Forefront Client Security Anti-malware Service stops unexpectedly. Then, this service does not recover automatically. This symptom occurs if the signature or the engine update is invalid.