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Error message when you try to view the second page of e-mail activities in Microsoft Dynamics CRM 3.0: "Invalid Argument"

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Symptoms

When you try to view the second page of e-mail activities in Microsoft Dynamics CRM by clicking Next Page in the first Activities page, you receive the following error message:
Invalid Argument.
This problem occurs if the following conditions are true:
  • You create some e-mail activities that contain a blank subject in Microsoft Dynamics CRM 3.0.
  • You disable the Track e-mail setting.

    Note To verify this setting, click Settings in Microsoft CRM, click Organization Settings, click System Settings, and then click the E-mail Tracking tab.
  • You promote other e-mail activities that contain a blank subject into Microsoft Dynamics CRM 3.0 from the Microsoft Dynamics CRM client for Microsoft Office Outlook.
  • The first Activities page cannot display all the e-mail activities. Therefore, some e-mail activities are displayed on the second page.

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Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

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More information

When this problem occurs, you receive the following error message in the platform trace:
CrmSoapExtension detected CrmException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Microsoft.Crm.CrmArgumentException: Condition for attribute 'email.subject': expected argument(s) of type 'System.String' but received 'System.DBNull'. ---> System.ArgumentException: Condition for attribute 'email.subject': expected argument(s) of type 'System.String' but received 'System.DBNull'. --- End of inner exception stack trace --- at Microsoft.Crm.Query.ConditionExpression..ctor(AttributeMetadata attribute, ConditionOperator conditionOperator, Array values, Boolean isCustom) at Microsoft.Crm.BusinessEntities.PagingHelper.AddFiltering(OrderExpressionCollection orderCollection, FilterExpression filterExpression, Hashtable orderNameValuePairs, Boolean pageBack) at Microsoft.Crm.BusinessEntities.PagingHelper.AddPagingFilters(EntityExpression entityExpression) at Microsoft.Crm.BusinessEntities.BusinessProcessObject.DoRetrieveMultiple(BusinessEntityCollection entities, EntityExpression entityExp, ExecutionContext context) at Microsoft.Crm.BusinessEntities.BusinessProcessObject.RetrieveMultiple(EntityExpression entityExpression, ExecutionContext context) at Microsoft.Crm.ObjectModel.CommunicationActivityServiceBase.RetrieveMultiple(EntityExpression entityExpression, ExecutionContext context) at Microsoft.Crm.BusinessEntities.BusinessProcessObject.RetrieveMultiple(EntityExpression entityExpression) at Microsoft.Crm.ObjectModel.QueryService.RetrieveMultiple(EntityExpression entityExpression) at Microsoft.Crm.WebServices.QueryWebService.RetrieveMultiple(QueryBase query) --- End of inner exception stack trace --- ====================================
User Error
Invalid Argument Error Code: 0x80040203
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Keywords: KB925540, kbmbsmigrate, kbqfe, kbhotfixserver, kbmbsemail, kberrmsg

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Article Info
Article ID : 925540
Revision : 3
Created on : 7/17/2007
Published on : 7/17/2007
Exists online : False
Views : 342