Recommended hotfixes for Windows Server 2003 Service Pack 1- based server clusters

This article describes the hotfixes and the updates that we recommend that you install on each node of a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based server cluster. When you update your Windows Server 2003 SP1-based server cluster, you help reduce downtime. You also help decrease the number of support issues that you may experience.

Note We recommend that you evaluate these hotfixes and updates to determine whether they resolve problems in your environment. If you verify that cluster nodes in your environment may be affected by the problems that an update or a hotfix addresses, install the hotfix or the update on each one of the cluster nodes in your environment.

A short summary is included together with each hotfix and update that appears in the "More Information" section. This summary does not replace the information that is contained in the original Microsoft Knowledge Base (KB) article for that particular hotfix or update. Use this summary information that appears in the "More Information" section to help you determine whether a particular hotfix or update applies to your server cluster. Before you install a particular hotfix or update, we recommend that you review the original KB article that describes that hotfix or update.

We recommend that you install one or more of the following Windows Server 2003 hotfixes, depending on your environment.

General hotfixes

• KB article 941276 This article contains an updated Storport driver for use on clusters that use Storport storage drivers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  941276� A Windows Server 2003-based computer stops responding when the system is under a heavy load and when the Storport driver is being used
  Note If the updated driver that is mentioned in KB article 941276 is installed, you may also need the following update on some servers:
  940015� You receive a Stop error message after you install update 932755 or 941276 on an HP ProLiant server that is running Storport in Windows Server 2003
• KB article 913648 The hotfix in this article resolves various problems with the Volume Shadow Copy Service in Windows Server 2003 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  913648� A new Volume Shadow Copy Service update is now available that fixes various Volume Shadow Copy Service problems in Windows Server 2003
• KB article 938648 For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  938648� You receive a "Stop 0x000000D1" error message, and the computer restarts automatically in Windows Server 2003
• KB article 931630 The Distributed File System (DFS) service stops unexpectedly or stops responding in a Microsoft Windows Server 2003-based cluster environment For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  931630� The Distributed File System (DFS) service stops unexpectedly or stops responding in a Microsoft Windows Server 2003-based cluster environment
• KB article 915691 The update in this article is designed to help prevent file system corruption that may occur when extensive stress tests are run on NTFS volumes. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  915691� FIX: The system stops responding during high disk activity on a computer that is running Windows Server 2003
• KB article 904160 The update in this article discusses a file sharing network performance issue that occurs only after Service Pack 1 for Microsoft Windows Server 2003 is installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  904160� File sharing on the network is slower than expected in Windows Server 2003 Service Pack 1
• KB article 938751 For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  938751� On a Windows Server 2003-based computer, an application experiences an access violation, and then it exits unexpectedly
• KB article 940307 For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  940307� A Microsoft Windows Server 2003-based computer may stop responding if an application frequently uses the mount manager to query volume information
• KB article 937444 For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  937444� Error message when you try to create a cluster file share resource in a Windows Server 2003-based cluster: "System error 87 has occurred (0X00000057)"

Resource-specific hotfixes

We recommend that you install the following hotfixes, depending on the resources that are running on your server cluster. You do not have to install these hotfixes if you are not running these resources on your server cluster.

• KB article 912593 The update in this article is designed to prevent a problem that occurs with Windows Server 2003 Service Pack 1 on computers that are running HP SecurePath. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  912593� Event ID 50, 26, or 57 is logged when you use HP SecurePath on a computer that is running Windows Server 2003 Service Pack 1 or an x64 edition of Windows
• KB article 900609 The update in this article addresses performance problems that occur in some programs after Windows Server 2003 Service Pack 1 is installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  900609� You may experience slow performance by some programs on a computer that is running Windows Server 2003 with Service Pack 1
• KB article 908510 The update in this article is intended to correct a problem where a cluster does not fail over replicated or non-replicated cluster disks. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  908510� A cluster does not fail over replicated cluster disks after you install Windows Server 2003 Service Pack 1 or an x64-based version of Windows Server 2003
• KB article 902069 This article describes a security policy setting that may cause a Stop error when you shut down the cluster node after the security policy has been applied. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  902069� You may receive a "Stop 0x0000000A" error message when you shut down or restart a computer that is running Windows Server 2003
• KB article 907545 This article includes a fix for a problem where you receive an error message when you try to use the Add Printer Wizard to add more printers to a virtual server that is part of a Windows Server 2003 cluster. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  907545� You may receive an "Access is denied" error when you try to add printers to a Windows Server 2003 cluster
• KB article 901377 This article includes a fix for a problem where the printer display panel does not display the complete document name when the document name is a Multi-Byte Character Set (MBCS) string. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  901377� The printer display panel does not display the complete document name if the document name is a Multi-Byte Character Set string
• KB article 906752 This article includes a fix for a problem where you cannot install a printer to a virtual server that is part of a Windows Server 2003 cluster when you use the Add Printer Wizard. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  906752� You cannot install a printer that uses a custom print processor in Windows Server 2003 Server or in Windows XP Professional
• KB article 899404 This article includes a fix for a problem where a backup fails for the passive node that is running Automated System Recovery (ASR) in a Windows Server 2003 clustered environment. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  899404� You receive a "files for the recovery diskette could not be created" error message when you run a backup program on the passive node of a Windows Server 2003 server cluster
• KB article 922658 The update in this article is designed to prevent a "hang" condition that may occur when you run Microsoft SQL Server 2005 on a Windows 2003 Service Pack 1-based computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  922658� SQL Server 2000 or SQL Server 2005 may temporarily stop responding on a Windows Server 2003 Service Pack 1-based computer
• KB article 934016 The rollup update in this article resolves some problems that occur when you are using the Distributed Transaction Coordinator (MSDTC) resource in a cluster environment. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  934016� Availability of Windows Server 2003 Post-Service Pack 2 COM+ 1.5 Hotfix Rollup Package 12
• KB Article 938666 This article addresses a problem when you use DFS file shares on a cluster server. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
  938666� Event ID 2019 is logged in the System log when a DFS domain root server stops responding on a Windows Server 2003-based server

For more information about recommended hotfixes for Windows Server 2003-based server clusters that have a service pack level other than Windows Server 2003 Service Pack 1, click the following article numbers to view the articles in the Microsoft Knowledge Base: