Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Error message when you go offline in the Microsoft Dynamics CRM laptop client for Microsoft Office Outlook: "The data you have entered for one or more fields is too long. The record will be saved in CRM with truncated data"


View products that this article applies to.

Symptoms

Consider the following scenario in Microsoft Dynamics CRM 3.0.
  • You customize the Task entity to increase the field length of the description field.

    Note The default field length of the description field is 2000 characters.
  • You create a task activity that has data in the description field.
  • The data in the description field has more than 2000 characters but fewer than the number that you set when you customized the Task entity.
  • You go offline in the Microsoft Dynamics CRM laptop client for Microsoft Office Outlook.
In this scenario, you receive the following error message during the offline process:
The data you have entered for one or more fields is too long. The record will be saved in CRM with truncated data.
Also, when you view the task activity in Microsoft Dynamics CRM, the data in the description field is truncated.

Note This problem also occurs when you customize the Task entity to increase the field length of the body field.

↑ Back to the top


Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

↑ Back to the top


More information

The field lengths in the Microsoft Dynamics CRM 3.0 laptop client for Outlook are hard-coded in the CRMADDIN file. This hotfix increases the hard-coded value from 2000 characters to 5000 characters.

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

↑ Back to the top


Keywords: KB923071, kbmbsmigrate, kbqfe, kbhotfixserver, kberrmsg, kbmbscrm40no

↑ Back to the top

Article Info
Article ID : 923071
Revision : 4
Created on : 11/28/2007
Published on : 11/28/2007
Exists online : False
Views : 445