Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Error message when you try to create an opportunity from a contact in Microsoft Dynamics CRM 3.0: "The record you are requesting is currently unavailable"

Error message when you try to create an opportunity from a contact in Microsoft Dynamics CRM 3.0: "The record you are requesting is currently unavailable"

View products that this article applies to.

Symptoms

You create a mapping between the Opportunity entity and the Contact entity in Microsoft Dynamics CRM 3.0. When you try to create an opportunity from a contact, the opportunity is not created. Additionally, you receive the following error message:
[Record Is Unavailable]

The record you are requesting is currently unavailable. Either the record was not found or you do not have sufficient security permissions to view it.
If the DevErrors parameter is enabled, the following error is logged in the Web.config file:
[COMException (0x80040217):

Description: The specified object was not found.

Details: The Account item with ID {D0F3B2FA-690B-DB11-A3C9-0003FF843EB9} does not exist.]

Microsoft.Crm.Platform.ComProxy.CRMOpportunityClass.Create(CUserAuth& Caller, String OpportunityXML) +0
Microsoft.Crm.Application.Platform.Opportunity.InternalCreate(String xml) Microsoft.Crm.Application.Platform.Opportunity.InternalCreateAndRetrieve(String xml, String columnSet) Microsoft.Crm.Application.Platform.Entity.CreateAndRetrieve(String columnSet) Microsoft.Crm.Application.Forms.AppForm.RaiseDataEvent(FormEventId eventId) Microsoft.Crm.Application.Forms.EndUserForm.Initialize(Entity entity) Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity, String formId, String formType) Microsoft.Crm.Application.Forms.CustomizableForm.Execute(Entity entity) Microsoft.Crm.Web.SFA.OpportunityDetailPage.ConfigureForm() Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) System.Web.UI.Control.PreRenderRecursiveInternal() +62 System.Web.UI.Page.ProcessRequestMain() +1499

↑ Back to the top

Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

↑ Back to the top

More information

For more information about software update terminology, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

↑ Back to the top

Keywords: KB922530, kbmbsmigrate, kbqfe, kbhotfixserver

↑ Back to the top

Article Info
Article ID : 922530
Revision : 5
Created on : 7/17/2007
Published on : 7/17/2007
Exists online : False
Views : 339