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The records that are associated to a child account do not appear when you set the "Include" option to "This Record Only," to "Related Records," or to "All Affiliated Records" in Microsoft Dynamics CRM 3.0


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Symptoms

When you set the Include option to This Record Only, to Related Records, or to All Affiliated Records, the records that are associated to a child account do not appear. This problem occurs when you open an account in Microsoft Dynamics CRM 3.0.

This problem affects the following types of records:
  • Activities
  • Cases
  • Contracts
  • Invoices
  • Opportunities
  • Orders
  • Quotes

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Resolution

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

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More information

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Keywords: KB919008, kbmbsmigrate, kbqfe, kbhotfixserver, kbbug, kbfix

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Article Info
Article ID : 919008
Revision : 3
Created on : 10/1/2007
Published on : 10/1/2007
Exists online : False
Views : 392