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Unexpected Adobe Flash Player error after security update 3087916 is installed in Windows 8.1 or Windows Server 2012 R2


View products that this article applies to.

This article describes an issue that occurs after you install security update for Adobe Flash Player: August 11, 2015 (3087916) in Windows 8.1 or Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.

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Symptoms

When this issue occurs, you may receive an error message that resembles the following message:

Adobe Flash Player
An ActionScript error has occurred.

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How to get this update

Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.

Method 1: Windows Update

This update is available on Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Download Center

The following files are available for download from the Microsoft Download Center. 

Operating systemUpdate
All supported x86-based versions of Windows 8.1Download Download the package now.
All supported x64-based versions of Windows 8.1 Download Download the package now.
All supported x64-based versions of Windows Server 2012 R2Download Download the package now.
Note The update for Windows RT 8.1 can be downloaded only from Windows Update.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Update detail information

Prerequisites

To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed on Windows 8.1 or Windows Server 2012 R2. 

Registry information

To apply this update, you don't have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and note

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.


For all supported x86-based versions of Windows 8.1
File nameFile versionFile sizeDateTimePlatform
Activex.vchNot applicable603,12614-Aug-201501:50Not applicable
Flash.ocx18.0.0.23219,219,43214-Aug-201501:50x86
Flashplayerapp.exe18.0.0.232794,08814-Aug-201501:50x86
Flashplayercplapp.cpl18.0.0.232179,68814-Aug-201501:50Not applicable
Flashutil_activex.dll18.0.0.232547,30414-Aug-201501:50x86
Flashutil_activex.exe18.0.0.2321,179,11214-Aug-201501:50x86
For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File nameFile versionFile sizeDateTimePlatform
Activex.vchNot applicable144,83814-Aug-201501:50Not applicable
Flash.ocx18.0.0.23225,059,30414-Aug-201501:50x64
Flashutil_activex.dll18.0.0.232615,40014-Aug-201501:50x64
Flashutil_activex.exe18.0.0.232862,69614-Aug-201501:50x64
Activex.vchNot applicable603,12614-Aug-201501:50Not applicable
Flash.ocx18.0.0.23219,219,43214-Aug-201501:50x86
Flashplayerapp.exe18.0.0.232794,08814-Aug-201501:50x86
Flashplayercplapp.cpl18.0.0.232179,68814-Aug-201501:50Not applicable
Flashutil_activex.dll18.0.0.232547,30414-Aug-201501:50x86
Flashutil_activex.exe18.0.0.2321,179,11214-Aug-201501:50x86
For all supported Windows RT 8.1
File nameFile versionFile sizeDateTimePlatform
Flash.ocx18.0.0.23217,103,35214-Aug-201501:50Not applicable
Flashplayerapp.exe18.0.0.232764,39214-Aug-201501:50Not applicable
Flashplayercplapp.cpl18.0.0.232160,74414-Aug-201501:50Not applicable
Flashutil_activex.dll18.0.0.232487,40014-Aug-201501:50Not applicable
Flashutil_activex.exe18.0.0.232741,35214-Aug-201501:50Not applicable

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2
Additional files for all supported x86-based versions of Windows 8.1
File propertyValue
File nameX86_adobe-flash-for-windows_31bf3856ad364e35_7.3.9600.18015_none_b1fca14f0fd66363.manifest
File versionNot applicable
File size35,567
Date (UTC)15-Aug-2015
Time (UTC)17:21
PlatformNot applicable
File nameX86_c06ba9694930c1a43c17216ae9f23327_31bf3856ad364e35_7.3.9600.18015_none_c4f553b570c46f17.manifest
File versionNot applicable
File size693
Date (UTC)15-Aug-2015
Time (UTC)17:36
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2
File propertyValue
File nameAmd64_0befde17a05d9f8f8bf8c29dda639dfd_31bf3856ad364e35_7.3.9600.18015_none_0632cf70d32002f9.manifest
File versionNot applicable
File size1,036
Date (UTC)15-Aug-2015
Time (UTC)17:36
PlatformNot applicable
File nameAmd64_adobe-flash-for-windows_31bf3856ad364e35_7.3.9600.18015_none_0e1b3cd2c833d499.manifest
File versionNot applicable
File size33,703
Date (UTC)15-Aug-2015
Time (UTC)17:28
PlatformNot applicable
File nameWow64_adobe-flash-for-windows_31bf3856ad364e35_7.3.9600.18015_none_186fe724fc949694.manifest
File versionNot applicable
File size34,511
Date (UTC)15-Aug-2015
Time (UTC)17:21
PlatformNot applicable
Additional files for all supported Windows RT 8.1
File propertyValue
File nameArm_a3432c65f764786490ce0b6e06a984e8_31bf3856ad364e35_7.3.9600.18015_none_0e377209de31e973.manifest
File versionNot applicable
File size693
Date (UTC)15-Aug-2015
Time (UTC)17:36
PlatformNot applicable
File nameArm_adobe-flash-for-windows_31bf3856ad364e35_7.3.9600.18015_none_b1ff13a70fd38229.manifest
File versionNot applicable
File size34,755
Date (UTC)15-Aug-2015
Time (UTC)17:35
PlatformNot applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

See the terminology that Microsoft uses to describe software updates.

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Keywords: kbsurveynew, kbfix, atdownload, kbexpertiseinter, kb

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Article Info
Article ID : 3089023
Revision : 2
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 160