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Registration for an existing client is unsuccessful on System Center 2012 Configuration Manager SP2 and System Center 2012 R2 Configuration Manager SP1

View products that this article applies to.

Symptoms

The registration process for an existing client is unsuccessful on Microsoft System Center 2012 R2 Configuration Manager SP1 and System Center 2012 Configuration Manager SP2 when the client is reinstalled. This occurs when the client computer is reimaged or when the client is uninstalled and then reinstalled. The same symptom may occur when any changes are made to the client record in the ClientKeyData table For example, this symptom may occur after a move from a self-signed certificate to a public key infrastructure (PKI) certificate or vice versa.

When this issue occurs, errors that resemble the following are recorded in the Ddm.log file on the site server when the server processes the client registration record:

Microsoft SQL Server reported SQL message 8169, severity 16: [42000][8169][Microsoft][SQL Server Native Client 11.0][SQL Server]Conversion failed when converting from a character string to uniqueidentifier. : SMSDBMON_ClientKeyData_PfxCertsClientKeyData_Chg_upd

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: 
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Service Pack 2 for System Center 2012 Configuration Manager or Service Pack 1 for System Center 2012 R2 Configuration Manager installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File nameFile versionFile sizeDateTimePlatform
Certmgr.dll5.0.8239.1107334,51215-May-201501:35x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbqfe, kbautohotfix, kbfix, kbhotfixserver, kbsurveynew, kbexpertiseinter, kb, SCCM

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Article Info
Article ID : 3073015
Revision : 2
Created on : 4/26/2017
Published on : 4/26/2017
Exists online : False
Views : 316