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Lync Server 2013 Web Conferencing service cannot input or output data in a Lync file share

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Symptoms

When the Microsoft Lync Server 2013 Web Conferencing service tries to write data into the CollabJournal folder in a Lync file share, the following event is logged:

Log Name: Lync Server 
Source: LS Data MCU 
Event ID: 41027 
Level: Error 
Description: 
The content file store is full or unavailable, and no more data can be written to it. 
Content file store location: \\server.contoso.net\LyncDataPool2\1-WebServices-20\CollabJournal 
Reason: An unexpected network error occurred.Note This issue only occurs in an environment that has paired front-end pools deployed.
Note This issue occurs only in an environment that has paired front-end pools deployed.

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Cause

This issue occurs because the Web Conferencing service does not retry to write data data to the Lync file share if it encounters a temporary problem.

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Resolution

To resolve this issue, install the May 2015 cumulative update for your Lync Server 2013 Web Conferencing server.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3051969
Revision : 1
Created on : 1/7/2017
Published on : 5/1/2015
Exists online : False
Views : 246